Terms & Conditions

Shop purchasing

To shop at creative timbers is easy. Just click buy it now button and go through PayPal secure payment page. Please note that we do not stock items, every single piece is built to order. Hence we cannot accept returns unless there was some manufacturing fault or delivery damage.  For most pieces delivery time is approximately 4 weeks, however this might be extended to 8 weeks in very busy periods.

Please note that bespoke items are non returnable as stated within the Distance Selling Regulations.